13 oct
Howard County Library System
Puerto Rico
Instructor and Research Specialist
You belong to a team of extraordinary people who are the soul of the Central Branch. You welcome customers and create a sense of belonging and fun with the classes and events you plan. You are the familiar face who is there to answer their queries and encourage their life-long learning goals. You earn customers trust by creating memorable customer experiences.
We are seeking highly motivated Instructor and Research Specialist to join our team! Candidates from traditionally underrepresented communities are encouraged to apply! We offer a friendly, collaborative work environment and a generous benefits package including 14 paid holidays and your birthday off. Interested in joining our team?
Who You Are:
You engage well with others and love getting to know those around youYou are passionate about delivering an extraordinary customer experienceYou are comfortable presenting to a crowd and are a teacher at heartYou are a problem solver, lifelong learnerYou are a team playerYou are energetic and inspire funYou are empathetic and take time to understand the needs of your customersYou are a great communicator and a patient listener and anticipate the needs of those around you A position you will love: You develop a community-driven course curriculum for adult education classesYou plan, teach, and facilitate participatory events, seminars, workshops, for the publicYou earn customer trust by providing thorough and efficient research assistance to the publicYou take pride in our collection, making sure displays are attractive, plentiful, and current. You participate in collection maintenance and shelf-reading assignmentsYou have the technology know-how to assist customers with basic computer skills, searching the internet,
downloading e-books, using e-resources and can assist at the copy/fax centerWhen you make reading, viewing or listening recommendations, your expertise and passion for connecting with our customers shinesYou create loyal customers with your exemplary customer service skills, expert reference know-how, and talent for connecting customers with the information they seekYou work at any HCLS Customer Service or Research Desk, stepping in to help where neededYou host entertaining HCLS Branch tours of our amazing space, dazzling participants with your extensive knowledge of our services, events, and productsYou reach out to the community with meaningful events that meet customers where they are and raise awareness of HCLS services such as our extensive e-resources,
and loanable chromebooks and hotspotsYou embrace teaching classes in STEM education realmYou visit schools to teach A+ Partners in Education classes, including book promotions, and provide instruction resources for high school and college students and staff, including duties related to events that fall outside HCLS operating hoursYou value professional training and developmentYou jump in where needed to perform other duties and special projects, as assignedYou can be depended upon to maintain regular and predictable attendanceYou take pride in adhering to all policies and procedures We are guided by these shared values: Position Howard County Library System (HCLS) as a major component of public education for all agesContribute to achieving HCLS' racial and social equity goals. Please view the Brave Voices,
Brave Choices initiative.Advance HCLS' educational mission, effectively communicating our curriculum, which comprises Three Pillars (Self-Directed Education, Research Assistance & Instruction, Instructive & Enlightening Experiences) Additional Information Position currently located at the Central BranchWorks under the supervision of the Assistant Branch ManagerFull-time: 37.50 hours/week; Monday - Saturday, including two nights per week, alternating Fridays and Saturdays, and a maximum of two Sundays per month; evenings and weekends required for HCLS signature eventsMay be required to participate in LATI (Library Associate Training Institute)Grade 8: Salary range $45,138 - $79,149Position closes Wednesday, October 16, 2024 at 4 PM
Requirements
Do you have what it takes:
Four-year college degreePeople skills - ability to work effectively with staff and customers of various races and cultures and enjoy itExemplifies extraordinary customer service skillsDemonstrated ability to be positive, adaptable, and forward thinkingDemonstrated ability to use sound judgment and exercise diplomacyDemonstrated ability to develop and maintain effective, collaborative working relationshipsDemonstrated passion for working with the publicDemonstrated ability to handle multiple projects and meet deadlinesTeaching or presentation talents and experienceDemonstrated ability to analyze and solve problems, to develop new processes and procedures in response to changing customer expectations and system-wide goalsExcellent communication skills,
both written and oralKnowledge of the community and current eventsYou are tech savvy - and have the ability to use and teach an array of current technologyCurrent valid driver's license Your job at the library will be active: You need to stand, walk, bend, stoop, squat, reach, and push/pull cartsIn addition, other strenuous activity includes carrying bags or boxes of books or arranging rooms for classes and events.Some driving may be required. EEO STATEMENT: Howard County's diversity is its greatest asset. Howard County Library System embraces its multi-cultural and multi-ethnic character. All communities, including communities of color and immigrant communities, are fundamental to our spirit of service, workforce and long-term success. Equity and empowerment are top priorities.
We believe all Howard County residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. Among our goals is for our workforce to reflect the community it serves. We are actively working to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences.
▶️ Instructor & Research Specialist
🖊️ Howard County Library System
📍 Puerto Rico