Call Center Supervisor

Call Center Supervisor

12 jul
|
Sell2Rent LLC
|
Bogotá D.C.

12 jul

Sell2Rent LLC

Bogotá D.C.

Job Description





Sell2Rent is seeking a





Call Center Head of Department





Sell2Rent is revolutionizing Real estate by creating a marketplace that connects homeowners that want to sell their house to investors who want to acquire properties and rent them out. We will facilitate deals that allow sellers to stay as renters while allowing investors to purchase rental properties where tenants treat the property as if it was their own. S2R will bring to mainstream America what corporate America has had for decades: Leasebacks. We will allow homeowners to unlock equity from their most significant asset, their home, while allowing them to stay as renters.











Description of the type of individual we are looking to add to our team





A dynamic thinking team player that takes pride in their work. Self-motivated and can work independently with minimal supervision. A trustworthy, reliable individual who enjoys new challenges and is always motivated to excel and lead.





We are looking for a Call Center Head of Department to join our team. We are scaling rapidly, and it is imperative for us to find a candidate who embraces challenge, is eager to learn, and is passionate about succeeding.





Requirements Call Center Head of Department





- 5 years+ experience in managing a call center of at least 20-50 agents





- Experience in managing call campaigns and using predictive dialers





- Experience in HR / recruiting of agents, including supervisors





- Experience in CRM / Zoho desired





- Experience in provisioning work from home agents (including internet connection / bandwidth, IP communications equipment- laptops, headsets, ip phones, etc)





Requirements



Traits of any Sell2Rent team member





• Ability to be a problem solver, deliver solutions-driven work





• Ability to work independently and make decisions





• Detail-oriented





• Team player, collaborative, responsive





• Resourceful, self-starter





• Strong communication skills, both oral and written





• Excellent interpersonal and communication skills





• Advanced knowledge of effective hiring platforms that attract suitable applicants





• Ability to liaise with internal departments and develop hiring strategies and profiles





• Experience in creating awareness of the company brand and establishing professional relationships with candidates.





Who Do We Hire





We strive to hire people who are passionate about our purpose. For all of our roles, we look for candidates who will add to our culture and grow with us. We believe what we do is just as important as how we do it, and we aim to hire people who are:





Optimistic. Who's boundlessly energy and enthusiasm for what's next shines through in everything they do. We seek to work with people who are intrinsically happy, and who will drive our vision and purpose while managing the complexities of our businesses.





Purposefully Inquisitive. Those who are Courageous. Those who Learn at Pace and use their deep business insights to cultivate innovation. We want the trailblazers, those who are entrepreneurs at heart, ask the tough questions, adapt quickly to new situations, and analyze data with cutting edge tools and insights to push our big ideas forward.





Open to All. Those who Value Difference. People who are inclusive leaders and believe that our differences make us better. We hire people who are naturally collaborative, thrive in a flat and flexible organization, and seek broad perspectives in their work.





Benefits



Join a great start-up with great growth potential. Be part of a revolutionary model.





Sell2Rent is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.





Requirements

Traits of any Sell2Rent team member • Ability to be a problem solver, deliver solutions-driven work • Ability to work independently and make decisions • Detail-oriented • Team player, collaborative, responsive • Resourceful, self-starter • Strong communication skills, both oral and written • Excellent interpersonal and communication skills • Advanced knowledge of effective hiring platforms that attract suitable applicants • Ability to liaise with internal departments and develop hiring strategies and profiles • Experience in creating awareness of the company brand and establishing professional relationships with candidates. Who Do We Hire We strive to hire people who are passionate about our purpose. For all of our roles, we look for candidates who will add to our culture and grow with us. We believe what we do is just as important as how we do it, and we aim to hire people who are: Optimistic. Who's boundlessly energy and enthusiasm for what's next shines through in everything they do. We seek to work with people who are intrinsically happy, and who will drive our vision and purpose while managing the complexities of our businesses. Purposefully Inquisitive. Those who are Courageous. Those who Learn at Pace and use their deep business insights to cultivate innovation. We want the trailblazers, those who are entrepreneurs at heart, ask the tough questions, adapt quickly to new situations, and analyze data with cutting edge tools and insights to push our big ideas forward. Open to All. Those who Value Difference. People who are inclusive leaders and believe that our differences make us better. We hire people who are naturally collaborative, thrive in a flat and flexible organization, and seek broad perspectives in their work.

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