Allies Payments Assistant

Allies Payments Assistant

12 jul
|
Rappi
|
Bogotá D.C.

12 jul

Rappi

Bogotá D.C.

YOUR NEXT STEP IS AT RAPPI! Rappi is one of the first Latin American unicorns and a start-up that continues to focus on growing and making life easier for our users. As a company, we seek to continue improving the services we already offer, add more to our offer and continue expanding throughout the Latin American continent.



Role Objective



- .



Main Responsibilities



- Ejecución de cambios contractuales en la plataforma de CRM (zoho)

- Validación y verificación de cuentas bancarias a nivel global.

- Brindar soporte a los comerciales de los cambios contractuales por medio de canales autorizados (slack)

- Capacitación a la fuerza comercial sobre el buen uso y la forma correcta de generar las solicitudes de cambio post venta.







- Análisis, seguimiento y control de cambios contractuales en la vertical de restaurantes.

- Reportes de gestión y planes de acción para el mejoramiento continuo de la operación.

- Asegurar que todos los cambios ejecutados en CRM migren de manea correcta y completa a partner payment (base de pagos).

- Detectar y reportar bugs de CRM y partner payment (la base de pagos).



Key Requirements



- Experiencia 1-2 años en procesos de operaciones.

- Análisis numérico.

- Resolución de conflictos.

- Proactivo.

- Estudiante o profesional en Admon de empresas / Ingeniería industrial / Economía o carreras afines.

- Manejo intermedio de Excel.

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