Customer Service Representative

Customer Service Representative

19 nov
|
Igt Solutions
|
Medellín

19 nov

Igt Solutions

Medellín

* Descripción de la Empresa: IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries.Established in 1998, with 100% focus on customer experience, IGT employs more than 13,500 customer experience and technology specialists providing services to 75 marquee customers globally. IGT’s global footprint consists of 19 delivery centers in China, Philippines, Malaysia, India, UAE, Romania, Spain, Colombia and the USA. IGT is ISO 27001:2013, CMMI SVC Level 5 and ISAE-3402 compliant for IT, and COPC® Certified v6.0, ISO 27001:2013 and PCI DSS 3.2 certified for BPO processes.





The organization follows Six Sigma rigor for process improvements. * Descripción Funciones del Cargo: Do you have an advanced English level and want to improve it with native speakers? This is a great opportunity for you! IGT Solutions is looking for travel passionate people with strong customer service skills to give support. -What will you do? You will communicate directly with our customers via phone call and help them in their travels.Most customers contact us about flight or booking.You will provide the answers, support, and solutions while committing to ensure an extraordinary customer experience. -What should you have?Requirements: • High English level – 90%.• High school degree.• 24/7 Availability• Experience in Customer Service is preferred. -Things that we offer and you might love about us: • Opportunity to grow inside the company.• The best work environment.• Immersion in foreign languages.• Campaigns focused on Customer Services.• Two days off. -Salary : $1.900.000 + bonuses depending on the campaign * Requisitos: -High English Level-90%

-High school degree

-24/7 Availability

-Experience in Customer Service is preferred.

-Are you of legal age? * Condiciones Oferta: * Sueldo Líquido Mensual: 1900000 * Beneficios: • Opportunity to grow inside the company.• The best work environment.• Immersion in foreign languages.• Campaigns focused on Customer Services.• Two days off. •Joining bonus $500.000-Salary : $1.900.000 + bonuses depending on the campaign * Descripción Proceso de Selección: El proceso de selección se realiza a través de AIRA - plataforma de reclutamiento diseñado para mejorar tu experiencia de postulación. Para postular solo necesitas: 1. Postular a la oferta 2. Revisar tu mail 3. Ingresar a AIRA y contestar las preguntas y/o pruebas solicitadas Luego, si vemos que tu perfil se ajusta a lo que estamos buscando, te contactaremos por mail (a través de AIRA) para seguir a la etapa presencial.